Find absence requests awaiting a parent/guardian response under Absent Request Forms Outstanding in the Administrator App.
Check your access first. If the students you need are missing, ask your school administrator to check your Access & Permissions.
In this guide
1. Open outstanding absence requests
- Open the Administrator's App.
- Open the main menu: on Android, tap the three horizontal lines at the top left; on iPhone, tap More at the bottom right.
- Tap Absent Request Forms Outstanding.
By default, the list covers the current academic year. Use the date filter at the top left to change the period.
2. Review a student's requests
The list shows the student's total outstanding absence requests. Tap View to see their requested and submitted notes, including the dates and days of the week.
Use this information to check which explanations are still missing before following up.
3. Follow up with a parent or guardian
- Call: contact the parent or guardian from your phone.
- Personal Notification: send the configured reminder template. The message includes the student's name, total outstanding requests and your school's template text.
Check before sending. The Personal Notification action can send a templated message with one tap. Make sure you have selected the correct student.
Caller ID: Your phone number may be visible if you call from a personal device. Follow your school's policy.
To manage the reminder wording, see PN Templates.
Using the web Dashboard
This named section is available in the Administrator's App. On the web Dashboard, use the absence list's Requested status filter with the date range you need to review requested absence notes.