Use App Engagement to check who has registered, how often the app is being opened and how many SMS credits your school has left.
Helping a parent sign in? See Reset a Parent’s App Password or Change Their Email Address for the staff reset steps and the parent’s next steps.
In this guide
Open App Engagement
- Log in to uniqueschoolapp.ie.
- Click App Engagement on the top row of the Dashboard.
Start with Families Onboarded
Onboarded means registered on the app. The Families figure shows how many students have at least one registered parent/guardian.
This is the key registration figure to check. Your priority is for every student to have at least one registered family contact.
Follow up with families who have not registered
- Find the Families figure.
- Click View to see which families have not yet registered.
- Follow up with those families and ask a parent/guardian to register.
Check incoming first-year families
The Incoming First Year Families section sits below the current-year families. Use it to track registration before September and identify new families who still need to register.
Click the screenshot to open the full-size image.
Understand the other registration figures
Parent Onboard Stats
This counts all registered parents/contacts, including primary and secondary contacts.
Families and parents measure different things. A student may have two registered parents. The Families figure checks whether the student has at least one registered contact; Parent Onboard Stats includes both parents.
Students Onboarded
This shows how many students have registered on the app themselves. It is particularly useful if your school uses:
- Team Manager
- Student communication features
- Canteen
If your school uses Team Manager, aim to have all students registered. This supports team communication, attendance syncing, and fixture and training notifications.
Check Total App Opens
Total App Opens shows how many times the app has been opened since the start of the academic year.
Use it to understand how actively your school community is using the app. It counts app openings, not the number of different people using it.
Check and top up SMS credits
Remaining SMS Credits shows how many text-message credits your school has left.
What SMS messages are used for
Automatic SMS messages are used for:
- Absence Requests
- Registration verification codes, also called one-time passwords or OTPs
- Prompts asking a student’s primary contact to download and register when the student has no registered family contact
You can also choose Send SMS when sending News, Notifications, Personal Notifications or Payments to reach users who have not registered.
Buy more credits
- Click Top-Up.
- Follow the instructions on the purchase page.
If you would prefer an invoice, email staffsupport@uniqueschools.ie.
You can ignore US Support demo students. These records are used by the Unique Schools Support team and are not included in your engagement figures.
Need help?
Email staffsupport@uniqueschools.ie with your question.