Use this guide to help a student register for your school’s app or sign in to an existing student account.

1. Register as a student

1. Download and open the school’s app. Search for the school’s name in the App Store or Google Play.
2. Tap Register, choose Student and tap Next.
3. Enter the parent/guardian’s mobile number that the school holds on the student’s record, with the correct country code. For an Irish number, choose 353 and leave out the leading 0.
4. The verification code (OTP) is sent by SMS to that parent/guardian’s phone. Enter the code when prompted.
5. Follow the steps on screen. The student enters their own email address, or their school email address if they have one, and creates their own password.
6. After the student enters their email and password, a verification link is sent to the email address they entered.
7. Open that email and click the verification link to verify the email address.
8. Return to the school app and tap the Verified button to continue.

Check the email spelling carefully before continuing. A mistyped email address is a common reason students cannot log in later. The parent’s phone number is used for the OTP; the student’s email and chosen password are used for login.

2. Log in after registration

1. Open the same school app and tap Login.
2. Enter the student email address used during registration and the password the student created.
3. Tap Login.

If the password is forgotten, use Forgot password on the login screen.

If registration or login does not work

• Parent’s number is not recognised: school staff should check the correct guardian number and country code in the student record. See Change a Parent or Guardian’s Mobile Number.
• OTP has not arrived: check the parent’s phone, not the student’s phone. Staff can follow the OTP Report guide.
• Registration is waiting for email verification: open the verification email sent to the student’s entered address, click its link, then return to the app and tap Verified.
• Email/password is not accepted: check for spelling mistakes and confirm which student email address was used. Do not assume it is the parent’s email address.
• Email was entered incorrectly, or the account still cannot be accessed: contact staffsupport@uniqueschools.ie for help. Do not create another account to try to fix it, or send passwords or OTPs by email.